PRIVACY POLICY

1. data controller

The administrator of the personal data is PyraBUS, based at Stanisława Przybyszewskiego 33/5, 60-561 Poznań. Contact: [email protected], tel. 508501888.

2 Personal data processed

2.1 As part of our activities, we process the following personal data:

Name.
Address of residence.
Contact details (e-mail address, telephone number).
Booking and payment information.

3 Purpose of data processing

Personal data is processed for:

Execution of orders and contracts.
Complaints and returns handling.
Contacting clients on matters related to trips.

4 Legal basis for processing

Data processing is carried out on the basis of:

Article 6(1)(b) RODO - for the purpose of fulfilling the contract.
Article 6(1)(c) RODO - fulfilment of legal obligations.
Article 6(1)(f) RODO - legitimate interest of the controller.

5 Data sharing

Data may be shared with cooperating entities such as payment operators (HotPay) and insurance companies.

6 Customer rights

Every customer has the right to:

Access to your data.
Data corrections.
Data deletions.
Restrictions on data processing.
Data transfer.
To object to the processing of data.
Submit a complaint to the President of the Personal Data Protection Authority (PUODO).

7 Data retention period

Personal data shall be stored for the period necessary to fulfil the purposes of the processing and in accordance with the applicable legislation.

8 Cookies

The website uses cookies for statistical and functional purposes. Detailed information can be found in the Cookies Policy on the website.

9. Changes to the privacy policy

PyraBUS reserves the right to make changes to this privacy policy. Changes will be published on the website.